Privacy Policy
This Privacy Policy governs the manner in which V Clean and Care Solution (“V Clean and Care Solution,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “users”) of the V Clean and Care Solution website, mobile applications, and any related services (collectively, the “Platform”). By accessing or using the Platform, you agree to the terms outlined in this Privacy Policy.
Information We Collect
1. Personal Information
We collect personal information from you when you interact with our Platform, including but not limited to:
- Creating an account or booking a service
- Communicating with our customer support team
- Participating in promotions, surveys, or feedback sessions
The personal information we collect may include your name, contact details, address, payment information, and any other data you provide while using our services.
2. Non-Personal Information
We may also collect non-personal information to improve the functionality and user experience of our Platform. This information may include:
- Device details (e.g., operating system, browser type)
- IP address
- Usage patterns and interactions with the Platform
- Referring website URLs
This data is used for analytics, performance monitoring, and demographic insights.
Use of Information
1. Personal Information
We use your personal information for the following purposes:
- To process bookings, payments, and provide requested services
- To facilitate communication between customers and our team
- To send updates, service reminders, and promotional offers (subject to your preferences)
- To improve our services and personalize your experience on the Platform
2. Non-Personal Information
Non-personal information is used for internal purposes, such as:
- Analyzing trends and user behavior
- Enhancing the performance and usability of our Platform
- Generating aggregated insights for business improvement
Information Sharing
1. Service Providers
We may share your personal information with trusted service providers to fulfill your requests. This includes sharing details necessary to deliver cleaning services booked through our Platform.
2. Third-Party Vendors
We work with third-party vendors who assist in operating our Platform, processing payments, and providing customer support. These vendors are bound by confidentiality agreements and are permitted to use your information solely for the agreed purposes.
3. Legal Compliance
We may disclose your information if required by law, regulation, or legal proceedings, or if disclosure is necessary to protect our rights, property, or safety, or that of others. This includes fraud prevention, security investigations, or addressing prohibited activities.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no online system is entirely secure, and we cannot guarantee absolute data security. You share information with us at your own risk.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before sharing personal information.
Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware of such collection, we will promptly delete the data.
Changes to This Privacy Policy
V Clean and Care Solution reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Platform constitutes your acceptance of the revised terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- Email: contact@vcleanandcaresolution.com
- Phone: +91-7676063083